Wednesday, February 21, 2018

Debt collection cases remain center stage

By Andrew A. Turner, J.D.

The federal Fair Debt Collection Practices Act remains one of the hottest areas of litigation involving financial services as consumers and the debt collection industry grapple in the courts. Three recent cases illustrate how the courts continue to refine and define the law.

3rd Cir.: Stale debt settlement offer could be FDCPA misrepresentation. A debt collector's letter offering to settle a debt after the statute of limitations had passed could have constituted a misrepresentation in violation of the FDCPA. The least sophisticated consumer could be misled into thinking that settling the debt referred to the debt collector's legal ability to enforce the debt. The use of “settlement” and “settlement offer” could imply to the least sophisticated consumer the possibility of litigation to enforce the debt (Tatis v. Allied Interstate,LLC, Feb. 12, 2018, Vazquez, J.).

6th Cir.: Consumers had no standing under FDCPA for a mere procedural violation. Although a letter from the attorney for a mortgage servicing company to loan consumers was technically in violation of the FDCPA, it caused the consumers no injury and they therefore had no Article III standing to bring a FDCPA claim, held the Sixth Circuit Court of Appeals. The letter at issue actually benefitted the consumers, in that it explained that their debt was discharged and they were able to rely on the letter later, when the mortgage servicing company incorrectly tried to collect on the settled debt. Therefore, even though the letter lacked required disclosures under the FDCPA, the lack of disclosures caused no harm to the consumers and their claims under the FDCPA and comparable state law were dismissed for lack of standing (Hagy v. Demers & Adams, Feb. 16, 2018, Sutton, J.).

N.D. Ill.: FDCPA does not require safe harbor language in debt letter. Although the letter from a debt collector to a consumer did not contain the safe harbor language suggested by the Seventh Circuit, the debt collector was not in violation of the FDCPA, held a federal district court in Illinois. Debt letters are not required to contain the specific language suggested by the Seventh Circuit, said the court, as long as they contain the information required by the FDCPA, they will be in compliance with the statute. The court also determined that the debt letter met the unsophisticated consumer standard; such a consumer would have understood the letter to mean that the loan balance in the letter was the balance as of the date of the letter and that interest on the debt would continue to accrue (Chatman v. AlltranEducation, Inc., Feb. 7, 2018, St. Eve, A.).

More cases are sure to come in 2018 requiring courts to resolve claims that debt collectors used misrepresentations or deceptive practices to collect debts, while industry members defend language used in collection letters.

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